In this post we show you what to look out for when building and maintaining a website. Over the years, we have seen many cases where the client has not signed a contract with the website builder or the contract has not been sufficient to fix the website free of charge.
In this short post, we’ll try to show you what you need to look out for as a client when you sign a contract for a website or webshop.
- One of the most important is the contract, and the contract of engagement.
- Before signing a contract, you should consult the agent about the details. Ask him to explain your tasks, the handover process and share his ideas for the website.
- It is advisable to include handover deadlines in the contract.
- For running a webshop, a short training session may be necessary so that the shop operator can manage the uploading and modification of products and the handling of orders on his/her own.
Contract and contract of engagement
There are lower expectations for the contract in the case of a business introduction site, as the website is not nearly as complex as a webshop.
Contract elements for webshop and corporate presentation websites
- Transfer full access to your hosting, domain, company email account and the website itself.
- Functions and websites: the contract will include all the elements that the client wants to see on the website
- The contractor shall provide all the legal content that the client or the website builder has to provide. GDPR regulations oblige the website operator to include a privacy notice and imprint.
- Hidden costs: There may be extra costs related to hosting, domain, images, website add-ons, which should be included in a contract to determine which party is responsible for payment.
Webshop contract
It is advisable to set out your expectations of the site in a contract or a contract of engagement. For example: online payment, stock management, coupon management, etc.